These Website Terms & Conditions (“Website T&C”) govern access to and use of the website operated by Edumize Services Sdn. Bhd. (“Edumize”).

By accessing, browsing, or using this website, the user (“User”) acknowledges and agrees to these Website T&C.

1. INFORMATIONAL NATURE OF WEBSITE

All content published on this website is provided for general informational purposes only.

Information on this website:

• Does not constitute a binding offer;
  
• Does not guarantee admission, visa approval, timelines, discounts, or outcomes; and
  
• Is subject to change at any time without notice.
  

Final eligibility, approvals, fees, and decisions are determined solely by universities, institutions, immigration authorities, embassies, and other third parties.

2. NO RELIANCE & NO GUARANTEE

Users acknowledge that:

• Website content may be incomplete, generalized, or subject to institutional change;
  
• Reliance on website content alone is done at the User’s own risk; and
  
• Edumize shall not be liable for decisions made based on website information.
  

3. FREE CONSULTATION—CONDITIONAL & LIMITED

Edumize may offer initial consultation without charge.

However:

• Free consultation is not unlimited, not guaranteed, and not an ongoing entitlement;
  
• Free consultation is conditional upon good faith, reasonable use, and genuine intent; and
  
• Edumize expressly reserves the right to suspend or terminate any consultation or communication, including free consultation, where misuse, abuse, bad faith, or unreasonable conduct is identified.
  

This includes repeated inquiries with no intent to proceed, information harvesting, abusive behavior, or misuse of Edumize’s resources.

4. VARIABLE SERVICES & FEES

Not all universities, programmes, or student cases fall under a fully commission-funded or free-service model.

Accordingly:

• Certain services may be chargeable, including services that may otherwise be free in other cases;
  
• Fees may apply at different stages, including application, visa, post-arrival, or support stages; and
  
• Fee structures may vary depending on institutional arrangements, commission eligibility, scholarships, discounts, or case complexity.
  

5. FORMAL TERMS OF SERVICE APPLY

Users are expressly informed and acknowledge that:

• Proceeding beyond initial consultation or engaging Edumize for application or processing services requires acceptance of Edumize’s formal “Terms of Service”;
  
• Such Terms of Service are separate, comprehensive, and legally binding; and
  
• Users will be required to review and formally agree to the Terms of Service as part of the application or processing steps.
  

Failure to agree to the Terms of Service will result in no continuation of services.

6. TERMINATION OF SERVICES DUE TO ABUSE OR MISUSE

Edumize maintains a formal Termination of Services Due to Abuse or Misuse policy, which applies to:

• Website interactions;
  
• Consultations (including free consultation);
  
• Communications; and
  
• Any stage of engagement.
  

Edumize reserves the right to refuse, suspend, or terminate services at its discretion where abuse, misuse, bad faith, or exploitative conduct is identified.

7. ELECTRONIC COMMUNICATIONS

Communications via this website, email, WhatsApp, or other electronic channels may be recorded and retained in accordance with Edumize’s Privacy Policy and applicable law.

8. INTELLECTUAL PROPERTY

All website content, including text, logos, graphics, and layout, is the property of Edumize or its licensors and may not be reproduced or used without prior written consent.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Edumize shall not be liable for:

• Website errors or omissions;
  
• Third-party actions or decisions;
  
• Losses arising from reliance on website content; or
  
• Indirect or consequential losses.
  

10. GOVERNING LAW

These Website Terms & Conditions shall be governed by the laws of Malaysia, and the courts of Malaysia shall have exclusive jurisdiction to hear and determine any dispute arising herefrom, without prejudice to Edumize’s absolute and unilateral right, at its sole discretion, to initiate any claim or legal proceedings before the courts of any other jurisdiction.